You are finally leading your own project, you have been assigned a team, and it’s your first meeting to understand more…Where do you start? What do you say?
Here are question to help structure the conversation.
General Guideline:
  • Start with people.
  • Start with current understanding of problem and respective process.
  • Use data to confirm current understanding  of problem (helps build trust with team).
  • Do not move to solutions until thoroughly understanding impact of problem and how the process works.
Initial Questions to gain context
Who is Sponsoring Project?
What problem is being solved?
What’s the impact of the problem?
What operation / process / task is related to this problem?
Tip: Avoid getting into solutions-type questions or “How to” questions…focus on “What” and “Why” questions.
Questions to confirm problem 
What data is currently available to describe the process and/or problem?
How often does the problem occur within process?
What is the cost of problem? What is the cost of the project? Is it worth it?
Questions to understand people around the problem
What people or job role are trained to run the process?
How are they incentives, what’s the definition of success in their role?
Who are the subject matter experts at the process or operation?
What is their current understanding of what’s causing the problem?
Is the process designed to optimize for cost, quality, delivery?
How often does the process design change?
When was the last time the process was changed? Why and Who made the change?
Question to understand expectations
What’s the expected outcome of solution (still don’t focus on solution development, just desired outcome)?
What’s the history of organizational change and culture of team.
Has this problem been solved in another area before or different industry? If so, what can be applied here (…the seed of innovation)?
Notice the focus of questions are to better understand problem and desired outcome and understanding the people supporting the process or operation. This approach helps objectively focus approach to possible solutions. If you have a project team that starts with…”We want the project to develop ABC solution to solve XYZ problem”…stop…don’t start with a solution. Lead conversation with the above questions and START with a problem.

Comments (133)

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  106. Diabetes: Se trata de una enfermedad crónica muy común en el mundo y es una de las enfermedades que tiene mayor incidencia en la disfunción eréctil, especialmente en aquellos pacientes que sufren Diabetes Mellitus, de tipo endócrina.

  107. Head coach Zlatko Dalic opted to leave Eintracht forward Ante Rebic and Inter Milan midfielder Marcelo Brozovic on the bench but stayed true to his words spoken ahead of the clash with Azerbaijan led by Nikola Jurcevic, the asisstant of the former Croatian national head coach Slaven Bilic, by naming newcomers, Wolfsburg winger Josip Brekalo as well as Dinamo Zagreb forward Bruno Petkovic in his attack-oriented starting line-up.

  108. China as well as ASEAN already reached a Declaration on the Conduct of the Parties in the South China Sea (DOC) years ago, as well as have been seeking an more robust code of conduct.

  109. Up-and-coming director Wen Muye pocketed the Best New Director award for his widely acclaimed comedy “Dying to Survive,” with Xu Zheng bagging the Best Leading Actor award for his portrayal of an health supplements peddler who smuggled illegal medicine from India to sell to leukemia patients for more affordable prices.

  110. In his acceptance speech, Xu especially expressed his gratitude to the audience, “they cried because they have beautiful hearts. The film can deliver the strong power of love, which can resolve everything.” The movie, which raked in 3.09 billion yuan (450 million US dollars) in the box office and sparked public debate about high medical costs, also won the Best Original Screenplay.

  111. Thank you for all your labor on this web site. Kate loves getting into investigation and it is easy to see why. Most of us know all about the powerful mode you produce both useful and interesting things by means of your web site and welcome response from other individuals on that topic while our own child is really discovering a lot. Take advantage of the rest of the new year. You’re the one conducting a first class job.

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  113. Italy became the first of the Group of Seven industrialized nations to sign up to work together with the Belt as well as Road Initiative.

  114. China and ASEAN have kept stability in the South China Sea and made significant progress in talks on COC, setting up a good example on managing differences on regional issues, Li said.

  115. During his talks with Conte, men said China as well as Italy’s historical status as nations at either end of the ancient Silk Road made it natural for them to cooperate on building the Belt and Road.

  116. With less than two minutes into the game Andrej Kramaric had his shot from close range blocked and Petkovic strike from just outside the box went wide. Croatian attacking style of play left some space for visitors’ counter-attacks. Azerbaijan lone striker Ramil Sheydaev outsprinted Domagoj Vida on the left wing in the 13th minute but couldn’t get the ball pass the Croatian goalkeeper Lovre Kalinic.

  117. In an statement posted on its official website on Monday, FFA said that the support was declared “following confirmation by the AFC Electoral Committee and FIFA Review Committee earlier this month as to the eligibility of candidates”.

  118. Thank you for your whole work on this blog. Kate take interest in going through internet research and it’s simple to grasp why. A lot of people learn all about the lively tactic you make vital suggestions on your web blog and therefore strongly encourage contribution from others about this subject matter then our daughter is actually starting to learn a great deal. Take advantage of the rest of the year. You are always conducting a brilliant job.

  119. They also agreed on enhancing collaboration in connectivity, innovation, smart-city construction, e-commerce, digital economy and other areas so as to facilitate regional economic integration and the building of an East Asian Community.

  120. mbt

    The prime minister said he plans to attend the second Belt and Road Forum for International Cooperation, which will be held in Beijing next month.

  121. I needed to compose you that bit of note to finally give thanks once again for your pleasing views you have featured on this page. It has been simply strangely generous with you to provide unhampered all that a few people could have marketed for an ebook to end up making some profit for their own end, chiefly considering that you might have tried it in the event you decided. Those tactics also served like the great way to be certain that other people have the same desire really like my personal own to find out much more with respect to this problem. I think there are thousands of more pleasurable occasions ahead for those who scan through your blog.

  122. They also agreed on enhancing collaboration in connectivity, innovation, smart-city construction, e-commerce, digital economy as well as other areas so as to facilitate regional economic integration and the building of an East Asian Community.

  123. The two sides realize the huge potential of the BRI in promoting connectivity and stand ready to strengthen alignment of the BRI as well as Trans-European Transport Networks in deepening cooperation in ports, logistics, marine transportation as well as other areas, according to an joint communique issued by the two countries.

  124. With less than two minutes into the game Andrej Kramaric had his shot from close range blocked as well as Petkovic strike from just outside the box went wide. Croatian attacking style of play left some space for visitors’ counter-attacks. Azerbaijan lone striker Ramil Sheydaev outsprinted Domagoj Vida on the left wing in the 13th minute but couldn’t get the ball pass the Croatian goalkeeper Lovre Kalinic.

  125. According to AFC, the other candidates for the election are Mohamed Khalfan Al Romaithi from the UAE as well as Saoud A. Aziz a Al-Mohannadi from Qatar.

  126. The deal, once reached, would boost trade and investment, promote regional economic integration as well as benefit the people of all participating countries, Li said.

  127. Por un lado, hay hombres que no consiguen la erección, con independencia del deseo o de las ganas de mantener relaciones, por otro lado están aquellos que sí logran la erección, pero esta no dura lo suficiente para culminar el acto.

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